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IDC setup by VIPRAMG

Other benefits include:

  • Maximum cost visibility on account of SLA-based delivery model
  • Centralized support to all the client’s locations leading to a streamlined service delivery process and cost benefits
  • 24×7 onsite support across multiple time zones leading to quick issue resolution and minimal backlog.
  • All incidents, events and problems are addressed through service desk tickets resulting in enhanced user support.

With our in-depth knowledge and industry experience on various technical domains, IDC offers customized business solutions and a broad range of IT services. Our strategic initiatives have helped our clients globally. Technology service offerings include Application Development, Website Design and Development, E-commerce, Search Engine Marketing Services, and Rich Internet Application among others. Using our proven, customizable software development project management framework, offsourcing IT, clients have realized the benefits of cost effective, flawless, and timely project completion. This framework covers the complete software development life cycle (SDLC) starting from business requirement analysis to warranty support.

DC’s technology experts work closely with customers to determine their exact software goals and offer customers a “start-to-finish” approach. Our consultants are certified in technologies such as Microsoft, Oracle, IBM, and LAMP. Our technology strength provides us the ability to mix and match technologies to increase performance, accelerate the delivery schedule, and reduce software license/maintenance costs.

Our Engagement Model

  • On-site Consulting for quick project execution, Off-shore development for cost effectiveness and hybrid models to combine business expertise with cost effectiveness.
  • Fixed cost projects to maintain client budgets, T&M projects to cater to flexible client needs and hybrid models to meet client requirements.
  • Offshore Development and Support Centers.
  • Joint Ventures with start-ups, small and medium sized businesses.

 

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